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Pay / View Utility Bill Online

One Time Payment


This option allows the user to make a payment without registering an account.  The Dothan Utilities account number is required.  There is a convenience fee added for the use of the MasterCard or Visa debit or credit card. 


In order to provide better service to the citizens of Dothan, it is necessary for maintenance to be completed on the City of Dothan online utility payment system.  

To achieve this task, it is essential that the online payment system (Click2Gov) for utility payments to be out of service on Saturday August 24, 2019 from 8:00am CST until 5:00pm CST.  

We sincerely apologize for any inconvenience this may cause our citizens during this time. If the maintenance is completed sooner than scheduled, Click2Gov will be made available to use.

Login using the link below.  

Make One-time payment or login to your account

Create New User

This option allows the user who intends to pay regularly online to establish an online account for convenience.  An email address, the Dothan Utilities account number, and the due date of your most recent billing will be needed to create the user profile. There is a convenience fee added for the use of the MasterCard or Visa debit or credit card.  Login using the link below.     

Create an Account    

Internet payments do not automatically remove delinquent accounts from cutoff.  

If your account has been scheduled for disconnection of service either for nonpayment or for a returned item and you make an Internet payment to pay your balance, it remains your responsibility to notify the Dothan Utilities Office at (334) 615-4100 to prevent disconnection of your service.

Payments made after 2:00 pm will be applied the following business day.

Should you have questions, we will be glad to help. Contact us concerning Click2Gov questions via . For all other utility related questions, please contact us via .

Deanna Watford
Utility Collections Manager
Ph: (334) 615-4100
Fx: (334) 615-4119

Dothan Utility Collections
125 N. St. Andrews St.
Dothan, Al 36303

Payments may be mailed to:

Dothan Utilities
P.O. Box 6728
Dothan, AL 36302

Office Hours
Monday - Friday
8:00 am - 4:00 pm

Drive-Thru Hours
Monday - Friday
8:00 am - 4:30 pm

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