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Citizen Help Center

City Clerk

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1. Where do I register to vote?

Dothan Utilities

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1. How do I inquire about my bill?

Dothan Utilities - Electric

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1. How do I report a street light problem?
2. How do I request a street light or security light?

Dothan Utilities - Water

Finance

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1. Can my utility deposit be refunded?
2. Can you accept a credit card payment via telephone?

Fire Department

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1. Do I need a smoke alarm in my home?

Judicial / Municipal Court

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1. What are the payment options for Municipal Court?
2. Where do I go to make a payment?
3. How much is a speeding ticket?

Leisure Services - Adult Softball

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1. How do I enter an adult team in one of your leagues?

Leisure Services - Archery

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1. When is the archery range at Eastgate Park open for use?
2. Does Eastgate Park have bows and arrows for sale or rent?
3. Is there a charge for using the archery range?

Leisure Services - Cheerleading

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1. How old do cheerleaders have to be?
2. How much does cheerleading cost?

Leisure Services - Dixie Boys Baseball

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1. Who oversees Dixie Boy's Baseball in Dothan?

Leisure Services - Dixie Girls Softball

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1. Who oversees Dixie Girls Softball in Dothan?
2. Where do the girl's softball teams play?

Leisure Services - Dixie Youth Baseball

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1. Who oversees Dixie Youth Baseball in Dothan?
2. Can you play baseball at any Recreation Center or Ward you choose?

Leisure Services - Dothan Miracle League

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1. Who is eligible to participate in the Dothan Miracle League?
2. What are the rules for the Miracle League?

Leisure Services - Flag Football

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1. When is the Adult Flag Football season and where is it played?
2. What is the league fee?
3. Can I sign up as an individual or do I have to enter a team?

Leisure Services - Gymnastics

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1. How much does gymnastics cost?

Leisure Services - Industrial Basketball

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1. When is the Industrial Basketball season and where is it played?
2. What is the league fee?
3. Can I sign up as an individual or do I have to enter a team?

Leisure Services - Playground Program

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1. Is lunch provided for Playground Program participants?
2. Will the Camp Counselors be able to give my child his/her medication?

Leisure Services - Soccer

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1. Where do you register for soccer?
2. Where do you play soccer?

Leisure Services - Special Olympics

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1. Who is eligible to participate in Special Olympics?

Leisure Services - Therapeutic Volunteers

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1. What volunteer opportunities are available through the Therapeutic Recreation program, Miracle League and Special Olympics?

Leisure Services - Therapeutics

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1. Is transportation available for Therapeutic Recreation programs?
2. What programs are offered through the Therapeutic Recreation program?

Leisure Services - Volleyball

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1. When does the Volleyball season begin and how long is the season?
2. How do I enter the volleyball league?
3. What leagues are offered in the Volleyball Program?

Leisure Services - Youth Basketball

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1. Where do you register for youth basketball?
2. Where do you play youth basketball?

Leisure Services - Youth Football

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1. How old do boys have to be to play football?
2. How much does it cost to play football?

Main

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1. How do I contact a city/county department?
2. Where can I find the answers to my frequently asked questions?

Performing Arts

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1. How can I purchase event tickets?
2. Where do I purchase tickets for an event at the Dothan Opera House?
3. How can I purchase tickets for an event on day of show?

Planning

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1. What is the Zoning Ordinance?
2. What are the Subdivision Regulations?
3. How do I obtain a yard sale permit?

Planning - Land Development

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1. Can I do the business I want to do at the location I have chosen?
2. After I have determined that the location is properly zoned for my chosen business, what do I do next?
3. What is the rezoning process and how long does it take?

Planning - Long Range Planning

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1. The Long Range Planning Division is responsible for creating conceptual plans for development or improvements to city properties. Do any of the conceptual plans ever get used?
2. The Long Range Planning Division is responsible for the implementation of the Long Range Development Plan. Where do you stand on this?

Planning - Permits and Inspections

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1. Who can apply for a building permit?
2. How much does a building permit cost?
3. Can I apply for a building permit online?
4. Do I have to get a permit if I'm working on my own home?
5. What is the City of Dothan wind load requirement?
6. I live outside the Dothan city limits but have a Dothan address. Do I need a building permit?
7. How do I obtain a permit for my home alarm system?

Planning - Transportation Planning

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1. What is a Metropolitan Planning Organization (MPO)?
2. What does the MPO do?
3. Who belongs to the Southeast Wiregrass Area MPO?
4. How is the Southeast Wiregrass Area MPO structured?
5. How is the Planning Area Boundary determined?

Police

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1. How may I pay a traffic ticket?
2. How can I report a crime anonymously?
3. How can I obtain a copy of my accident report?
4. What number do I call for police-related matters?
5. What number do I call when I have an emergency?
6. What can I do about stray animals?
7. Does the City of Dothan have a Leash Law?
8. What number do I call to find out if someone has been arrested and is in your jail?
9. Where do I report a crime or suspicious drug activity?
10. What do I need to do after a vehicle crash?
11. How do I file an incident report?
12. What are "speed humps" and how can I get them in my neighborhood?

Public Works - Neighborhood Calming

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1. Why is my street prohibited by city ordinance from having speed humps installed?
2. What is the process for petitioning my street to have speed humps?
3. Does it cost anything for speed humps to be installed on my street?
4. I just want to slow down vehicles in front of my house. Why is my petition area so large?
5. If my petition is approved, why does it take so long before speed humps are installed in my neighborhood?
6. How do I find out the status of my traffic calming request?
7. How do I remove speed humps on my street?

Public Works - Signals, Signage & Marking Maintenance

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1. What if there is a problem with a traffic signal?
2. How does the city decide where to install traffic signals?
3. Will a traffic signal reduce crashes at an intersection?
4. What should drivers do when the traffic signal is all dark?
5. Why do some traffic signals take so long to change?
6. Why are traffic signals synchronized on some streets and not on others?
7. Why don’t we allow more left turns on a green ball indication?
8. Why don’t we put in more left turn arrows at signalized intersections?
9. Why isn't there enough green time at a traffic signal to get the traffic through all approaches?
10. Why aren't traffic signals put in flashing operation late at night?
11. What do the symbols at a pedestrian countdown signal mean?

Public Works - Traffic Engineering

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1. What if I have a traffic visibility problem?
2. Cars are driving too fast on my street, but I don’t want speed humps. How can I get the city to lower the posted speed limit on my street?
3. Does the city have an automated red light enforcement program?
4. Do the cameras at various intersections record video?

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