|
Service
Area
The City of Dothan provides water services to the majority of
the city limits and, in some cases, beyond. Currently, service is available in areas west
to Hwy. 123, east to Sanitary Dairy Road, north to Highway 134, and south to the
city limits.
Connecting Water Service
Connections, transfers, and
cut-offs can be requested in person at the Utility Services Office on the 2nd floor of the
Civic Center located at 126 North Saint Andrews Street, from 8:00 a.m. to 5:00 p.m.,
Monday through Friday. New construction information may be obtained from the Water
Engineer at (334) 615-3200.
Deposits, Fees, and Permits
Residential Deposit:
Activate an existing or new service account - $ 10.00
Commercial / Industrial Deposit:
Contact the Utility Collections Office at (334) 615-4100.
Fees:
Contact the Water Engineer at 615-3200.
Permits:
Required for new meter installations. Obtain permit from the permit office
located on the 3rd floor of the Civic Center at 126 North Saint Andrews Street.
Residential- $35
Irrigation - $35
Paying Your Water Bill
Fees for water service are
combined on one bill with electric and sewer, if applicable. Utility bills may be paid
through the mail, through automatic check withdrawal, or at the Civic Center cashier
windows between 8:00 a.m and 5:00 p.m.
Disconnections
To discontinue your water
service, go to the Utility Services Office located on the 3rd floor of the Civic Center at
126 North Saint Andrews Street between 8:00 a.m. and 5:00 p.m., Monday through Friday.
Disconnection Due To
Non-payment
If your water service is
turned off due to non-payment, your service can be restored by paying any due amounts and
a reconnection fee. Fees should be paid at the Utility Services office located at the
Civic Center between 8:00 a.m. and 5:00 p.m., Monday through Friday. To restore service
after hours, call (334) 615-3000.
Residential
Reconnection Fees
8:00 a.m. to 5:00 p.m. - $
15.00
5:00 a.m. to 9:00 p.m. - $ 25.00
After 9:00 p.m. and weekends - $ 50.00
Business Reconnection
Fees
8:00 a.m. to 5:00 p.m. - $
25.00
After 5:00 p.m. and weekends - $ 35.00
Account
Information
Questions concerning your
account should be addressed to Utility Collections at (334) 615-4100.
Emergency
Service
The City of Dothan provides
emergency repair and turning on/off of water service 24 hours a day. Customers should have
a hand valve on their side of the meter to turn on/off water service or they may call the
City for assistance if unable to do so.
For assistance call:
(334) 615-3302 7:00 a.m. to 4:00 p.m.
(334) 615-3000 after 4:00 p.m. and weekends
|
Brief
information about the Dothan Utilities department
See
photos captured of The City of Dothan's Dothan Utilities team
in various capacities.