The accounting division’s mission is to provide internal management with accurate and timely management information, to assist city departments in the procurement of goods and services, and to conduct utility business with citizens in a courteous and pleasant environment. Mail can be sent to the accounting division at: City of Dothan Attention: Accounting Division P.O. Box 2128 Dothan, AL 36302
The utility collections division is primarily responsible for accepting and posting utility payments, collecting current and past-due debt, and assisting customers with establishing service, transferring services, and terminating service.
Bills may be paid online, kiosk, by mail, or in person.
Utility payments may also be mailed to:
City of Dothan Attention: Utility Collections Division P.O. Box 6728 Dothan, AL 36302
For questions regarding online payments, call (334) 615-4100 or send us an email.
The utility services division is primarily responsible for connecting and disconnecting service and reading meters for electric, water, and sewer services by the City of Dothan. For general utility questions, call (334) 615-4100 or send us an email.